Privacy Notice

This Privacy Notice describes in detail how ealooe ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit our website or actively make a purchase from our store. We are deeply committed to protecting your personal privacy and ensuring your data is handled securely and responsibly.

Collecting Personal Information When you visit the Site, we automatically collect certain essential information about your device, your specific interaction with the Site, and information strictly necessary to seamlessly process your purchases. We may also collect additional information if you choose to contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information". We collect Device Information (such as your web browser version, IP address, time zone, and cookie information) to accurately load the Site for you, and to perform vital analytics on Site usage to constantly optimize our platform. We collect Order Information (such as your name, billing address, shipping address, payment information, email address, and phone number) to successfully provide products or services to you to fulfill our contract, to securely process your payment information, seamlessly arrange for shipping, and provide you with detailed invoices and order confirmations.

Sharing Personal Information We purposefully share your Personal Information with trusted third-party service providers to effectively help us provide our services and fulfill our contracts with you, as thoroughly described above. For example, we utilize Shopify to securely power our online store. We may also be required to share your Personal Information to comply with applicable local and international laws and regulations, to properly respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise fiercely protect our legal rights.

Your Rights Depending on your specific geographic location, you may have the legal right to access the Personal Information we hold about you, to port it to a completely new service, and to ask that your Personal Information be properly corrected, fully updated, or completely erased from our systems. If you would like to actively exercise these rights, please contact us directly through the contact information provided below at service@ealooe.com.

Data Retention When you place an order through the Site, we will securely retain your Personal Information for our operational and accounting records unless and until you explicitly ask us to actively erase this information from our database.